Who we are. Hidraulik Vlorë is a plumbing company operating in Vlorë, Albania (website: hidraulik-vlore.com). You can reach us at +39 351 665 1651 (phone and WhatsApp) for any question about this policy or your data.
What we collect. When you contact us by phone or WhatsApp we receive your name, phone number, area of Vlorë, the service you need and your message. That is all we collect — this site uses no analytics trackers and no advertising cookies.
Why we collect it. Exclusively to respond to your request: to reply to you, arrange the free inspection, prepare your written quote, carry out the work and issue the invoice. The legal basis is the performance of the service you requested and, where applicable, legal invoicing obligations.
Who sees it. Only the people handling your job. Your messages reach us directly on WhatsApp and by phone; invoicing data is shared with our accountant as required by Albanian law. We never sell or share your data for marketing.
How long we keep it. Contact details for unanswered or unconfirmed requests are deleted within 12 months. Invoice data is kept for the period required by Albanian tax law.
Your rights. At any time you may ask us what data we hold about you, request a correction, or ask for deletion. One WhatsApp message or call is enough — we confirm within a few days.
Security. Form submissions travel over HTTPS and arrive in a mailbox protected by two-factor authentication. Phone records are kept only on company devices.
Last updated: 2026. If this policy changes, the new version is published on this page.